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CUSTOMER CARE

Shipping

What are the delivery options?

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We offer $10 flat rate shipping via USPS for most orders shipped in the continental USA. Larger shipments of 6-12 items will be $15. 13 items or higher will be $20.

Do you provide International delivery?

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We are thrilled to have visitors to our shop from around the globe. Unfortunately, at this time we only ship to the continental United States. Check back with us or

subscribe to our newsletter to find out when we will offer international shipping.

How do I track my order?

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You will be able to track your order via USPS using the tracking number provided in your

shipping confirmation email.

 

If you supply Gypsi with the wrong address or need to contact the shipper for any other reason,

please call USPS at 1 (800) 275-8777.

Privacy Policy

By subscribing to our email alert service, you agree to receive promotional and order-related email communication from the Gypsi, in varying frequency, which you may cancel at any time.

Though website traffic and user engagement are monitored and recorded, we will not knowingly sell, lend, or otherwise give out customers' private information to 3rd-party entities, except were prohibited by law or if explicit customer consent is given.

We value our own internet privacy and wish to extend the same respect to our website visitors.

Returns

Gypsi on Jefferson accepts returns on new items

within 14 days of delivery.

Items may be returned for a full refund, store credit or may be exchanged. The buyer is responsible for all shipping fees.

Shipping fees on returned items are non-refundable. Gypsi will pay to ship the exchanged item to the buyer.

 

Returned items must be in new condition and have all original tags and accessories attached (including removable belts, straps, brooches, etc.).

Final sale items are NOT eligible for return or credit.

TERMS & CONDITIONS

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Gypsi on Jefferson inspects all returns and exchanges and reserves the right to deny or refuse a full refund based on the condition of the returned merchandise.

 

Items returned without tags or all original accessories or items that appear worn are subject to denial, store credit, or a 20-50% restocking fee. Gypsi on Jefferson is not responsible for lost return packages without tracking information. 

By purchasing from Gypsi on Jefferson online, you accept these terms and conditions.

HOW TO MAKE A RETURN

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Fill out the Returns & Exchanges Form that was included with your order. If you did not receive a Returns & Exchanges Form, please let us know and we will happily provide it to you. Include the form in your package along with the item(s).

Return to:

Gypsi on Jefferson

Attn: Returns

301 Jefferson Street

Ste 104

Burlington, IA 52601

We're here for you.

If you have a question, need a different size, or want to give us feedback, simply fill out our contact form below.  Be sure to include a detailed message

to speed up our response time.

We promise to handle your issue with care. 

For questions regarding our physical store...

 

Call us at

319-208-1299

or send us an email to:

shop@gypsionjefferson.com

Thanks for the feedback!

All Gypsi policies and pricing are subject to change at anytime.

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